"Strategy before Tactics"
Paul Craig is a Technical Strategist who helps government teams with product strategy, service delivery, and AI prototyping and implementation. He has worked for governments in 3 countries: for the Government Digital Service in the UK, the Canadian Digital Service in Canada, and the Health and Human Services in the USA. He has a track record of shipping bilingual, accessible, compliant products on time and within budget. Paul believes in the tremendous potential of governments to scale transformative societal outcomes by prioritizing user-centric service delivery.