Posts Tagged ‘bots’

The bots are coming! Are you ready?

On May 30-31 we held our MARCOM Annual Conference (more on that in a future post) where I moderated a roundtable discussion on bots. I thought I’d share a few notes from my handout. Working Definitions (sometimes used interchangeably) Bot: A piece of software that is designed and created to automate the kinds of tasks we would usually do […]

New Facebook Features and Why They Matter

Last week, Facebook held its annual F8 conference where Mark Zuckerberg and team announce Facebook’s latest features and overall strategic focus. What Facebook invests time and resources in tends to set the course for the entire digital ecosystem. The gargantuan social network is about to hit 2 billion monthly users with hundreds of thousands of […]

Marketing Trends and Tips for 2017

Every year I try to get a handle on the trends for the coming year. I reviewed several key online articles and bloggers to gather the hot trends for 2017, as well as marketing tips that will help public sector and non-profit marketers make better marketing decisions in the coming year So here is a […]

Death to “we are experiencing higher than normal call volume”.

Posted originally on mikekujawski.ca on October 6, 2016 Last week I finally found the time to dedicate an entire day to calling various home service providers and product brands with which I have been having issues throughout the year. In most of the cases, I had made a note to call as the issue arose, […]